2021 continues the new era of social distancing and remote communication. Reliance on technology keeps increasing in both professional and personal contexts. With the help of AI-driven technologies, the line between physical space and virtual will forever be blurred. Products traditionally sold offline, in 2020 were increasingly selling online. As companies strived to find new ways of delivering service to customers amid lockdowns, they began to consider how to deliver some of the services through virtual interfaces, using technology such…

According to www.fintechfutures.com, the following trends will play an important role in the nearest future. 1. CUSTOMER-CENTRIC APPLICATIONS The proliferation of fintech solutions has brought customers to the forefront of every financial organisation’s thoughts. Where the financial industry once designed processes and applications to suit their own needs, today they must focus on delivering a high-quality customer experience if they want to remain competitive in a crowded marketplace. Eliminating manual processes, cutting down on external software dependencies, and automating routine…